Three expert tips for retailers at Christmas
Glynn Davis from Retail Insider Christmas is on the horizon and the fact of the matter is – if you are only just thinking about preparing for the festive season then you are probably a tad late. However, for everybody else there are some general pointers that will come in handy in improving your chances […]
Tried and tested tips for international retail expansion
Jeremy Midmer A brand’s physical development is as much about location as it is about communication says Jeremy Midmer, currently Partner at Rider Levett Bucknall and former Head of Capital Programme at John Lewis Partnership. Over the course of three years, Midmer has opened over 1000 stores/units in 47 countries so we asked him about the […]
How fashion retailers are using branding to stand out
Branding has traditionally been associated with the fast moving consumer goods (FMCG) industry where global products attain enormous value through a consumer appreciation of their ‘brand’. The likes of Coca-Cola have become a lot more than a sweet and fizzy consumable liquid and achieved great value through becoming a highly marketable commodity that engendered significant […]
How technology is changing retail: when digital meets physical
Technology has changed the way we shop. As Amazon boxes pile up on our doorsteps and digitally native brands like Glossier dominate beauty, can marrying digital and retail save bricks and mortar stores? In 2019 onwards, particularly if the UK exits the EU, rising costs will continue to exert pressure on margins and force […]
What is a Chief Customer Officer?
Socio-economic change and advances in technology have given rise to an increasingly demanding and empowered global consumer. This new paradigm means that, to be a market-leading consumer brand, companies need to differentiate, compete and innovate Innovation does not apply only to systems and models but also to having a customer-centric organisational design that enables operational excellence. […]
Social media for business: 6 simple rules
Do you have a social media business strategy? Are you tweeting sporadically or only using LinkedIn to stalk old colleagues? Doing social media the right way means interacting with customers and extending your brand message to a wider audience. With what feels like a new social platform emerging every month, it can seem like a mammoth […]
Design sprint: what is it and do you need one?
How do you move at start-up speed? We recently spoke to Adam Perliss, former Design/UX Director at TIME Digital and founder of design thinking studio Academy NY. If you’re a CEO and aren’t incorporating design sprints (or even know what they are!) into your organisation’s framework, then you are giving up an edge on […]
Advisory boards: how to get the most out of them
In the previous primer on advisory boards, our Founder Orlando looked into the pros and cons of assembling one and the rudimentary principles behind them. Now he shall digs a little deeper into the process of getting the most out of them. I should first make the point that Advisory boards are not the […]
CIOs leading transformation: can’t see the business for the bytes
To stay relevant, a CIO needs to become business-focused rather than just technology-focused. For the last decade IT department spending has remained static at around 1% of sales. This does not, however, reflect the true amount being spent on technology because marketing, e-commerce and other parts of retail organisations are committing increasing amounts of […]
The future C-suite: the evolution of executives
What the future c-suite will look like is an important prediction for businesses. The role of executives has changes exponentially in the last few decades. The advancement of technology has opened up the demand for new roles like Chief Data Officer, that we couldn’t have previously imagined. In the last instalment of a three-part series, we consider what […]
