How to furlough employees and workers

Furlough, a word many of us were unacquainted with before, now seems to be on the lips of every business reporter.  Slowing down business, or pulling the brakes, is not an easy decision to make. Balancing the books alongside employees is a juggling act many leaders are facing. Some of them are making headlines for […]

Three ways to grow your ecommerce sales

  What can be done to make your ecommerce business more profitable in the year ahead? ORESA looks a three essential actions to take.  While online sales have been a relatively modest percentage of the total turnovers of most retailers, the fact that many of these ecommerce transactions have been barely profitable, if at all, […]

How to answer tricky interview questions

  Mastering a competency interview is one of the most important skillsets you can develop when seeking your next C-Suite opportunity. Whilst many of our C-level candidates believe their experience and successes should justify a more informal ‘meeting’, our clients want to ensure that a senior interview is robust enough. General questions only really allow […]

Why you should consider hiring a Chief Customer Officer (CCO)

Increasingly, we hear about retailers focusing more on ‘knowing’ their customers – but what does that actually mean? The wonders of digital technology enable us to develop a clear picture of consumer shopping patterns. Yet with Big Data and multichannel developments galvanising the industry, the retail sector has encountered two serious difficulties. The first is […]

Five secrets to building a successful retail start-up

Adam Black Adam Black can sleep easy at night and not just because he’s in the mattress business. The founder of Feather & Black, Button & Sprung and the Secret Linen Store now has a new venture called Drift Sleep which is significantly changing the way consumers purchase mattresses. We picked his brains for business advice […]

5 proven ways to attract and retain great talent

Your people are the backbone of your company. As such, it’s crucial to attract and retain great talent in order to keep ahead of the competition. But how do you do it? We’ve pulled together our five top tips to securing and retaining the best talent, based on over a decade of working in recruitment. Preparing to build your […]

Three expert tips for retailers at Christmas

Glynn Davis from Retail Insider Christmas is on the horizon and the fact of the matter is – if you are only just thinking about preparing for the festive season then you are probably a tad late. However, for everybody else there are some general pointers that will come in handy in improving your chances […]

Tried and tested tips for international retail expansion

Jeremy Midmer  A brand’s physical development is as much about location as it is about communication says Jeremy Midmer, currently Partner at Rider Levett Bucknall and former Head of Capital Programme at John Lewis Partnership. Over the course of three years, Midmer has opened over 1000 stores/units in 47 countries so we asked him about the […]

How fashion retailers are using branding to stand out

Branding has traditionally been associated with the fast moving consumer goods (FMCG) industry where global products attain enormous value through a consumer appreciation of their ‘brand’.  The likes of Coca-Cola have become a lot more than a sweet and fizzy consumable liquid and achieved great value through becoming a highly marketable commodity that engendered significant […]

How technology is changing retail: when digital meets physical

  Technology has changed the way we shop. As Amazon boxes pile up on our doorsteps and digitally native brands like Glossier dominate beauty, can marrying digital and retail save bricks and mortar stores?  In 2019 onwards, particularly if the UK exits the EU, rising costs will continue to exert pressure on margins and force […]

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We demystify challenges by fresh thinking and seeking continual improvement. Browse our content here.