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Is Hybrid Retail the Future?

Online shopping continues apace, leaving ecommerce retailers gleefully counting the profits and traditional stores working harder than ever to convert…

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Selfie Pay: Don’t let frictionless payment mean faceless

Biometric-type payments are helping to create a smoother, faster online and in-store experience. But retailers must take care that such…

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A day in the life of an Executive Search Consultant

Ever wondered what a typical day in the life of an Executive Search firm CEO involves? Or perhaps you are…

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How technology is changing retail: when digital meets physical

  Technology has changed the way we shop. As Amazon boxes pile up on our doorsteps and digitally native brands…

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Dynamic pricing: the future of UK retail?

  Constantly reducing costs of technology and widespread connectivity are driving the growing adoption of electronic shelf-edge labels (ESLs) and…

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What is a Chief Customer Officer?

Socio-economic change and advances in technology have given rise to an increasingly demanding and empowered global consumer. This new paradigm means…

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3 habits of successful CEOs… 5am alarms isn’t one

You can find plenty of insightful pieces online about the habits of successful CEOs (they’re all meditating at 5am and…

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The end of the tech giants?

Does the recent Facebook data scandal spell the end of an era for the tech giants or have they become…

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Why voice-activated shopping won’t shut-up

“Alexa, how will physical retail react to our new-found love?” Last year saw voice-activated retail finally find its feet (and…