Could inflation boost the luxury sector?
While the ‘main event’ of the Covid pandemic is hopefully over, it too has left us with a rubble heap of challenges, like the current cost-of-living crisis. An overheated economy, a tight labour market pushing up wages, supply chain shortages and an extraordinary squeeze in energy prices have pushed inflation to a 30-year high of […]
Q&A: Georgina Whalley, Interim CEO (UK) and Global CMO, Openpay
Late last year, Georgina pivoted again when she became interim CEO of Openpay’s UK operations, adding general management on top of her ongoing CMO responsibilities. She took some time out of her understandably busy schedule to talk to ORESA about leadership, careers and the state of fintech. What does it take to be successful as […]
Market Trend Report: Does purpose improve financial results?
It’s almost an article of faith today that the purpose of a business is more than just profit maximisation – and further that having greater purpose will lead to better financial performance. But is that actually true? Before we review the evidence, let’s be clear what we mean by purpose, which is sadly all too […]
Leaders need to be optimistic (even when they don’t feel like it)
We’ve had two Christmases now that have been disrupted by surges in coronavirus, which refuses to stick to any sort of script. Yet all this hardship and uncertainty has only reinforced the need for leaders to stay optimistic. People need to believe that their efforts aren’t going to be in vain. They need hope and […]
Your growth checklist for 2022
There is a downside of busyness though, which is that you spend so much time working in the business that you neglect to work on the business. This can be particularly difficult in sectors like hospitality that keep getting plunged into crisis mode, but it’s all the more important as a result. It’s also something […]
5 Christmas books for a thoughtful leader
Leaders, in particular, struggle when everything seems to be a priority, and their family and personal lives can suffer as a result. It may seem difficult to justify reading a book when there’s so much else to do, but for leaders there are few things more important than stretching the mind and seeking out new, […]
What does hybrid working mean for the high street?
If you had to tell the economic story of the early 2020s through one object, you’d be hard pressed to beat a hastily-torn Amazon package. The tech giant posted sales of $332bn in the first nine months of this year alone, meaning it’s now 11 times bigger than it was a decade ago and is […]
Consumer behaviour: Is this the era of mass personalisation?
In this article, we explore the different ways businesses are innovating to meet this demand in retail, hospitality and other consumer sectors, and examine what it takes to do personalisation well. In the history of taste, mass production is an aberration. All other things being equal, consumers have always wanted bespoke products and services that […]
We need to celebrate entrepreneurs – but remember they’re human
In popular culture, they actually have much more in common with footballers, music artists and YouTubers, all of which reflect the ideal of escaping normal life and achieving overnight fame and fortune. At the same time, entrepreneurs are frequently presented as a breed apart, particularly in tech – world-changing stars displaying a superhuman vision and […]
Will consumers pay for sustainability?
So wrote the Guardian – in 2008. People have said they cared about the environment for years, but the truth is it hasn’t led to irresistible commercial pressure to go green. Most of us are still happy to drive gas-guzzling SUVs, eat South American strawberries in January, and jet around the world whenever we get […]
