The Ethics of Disruption
Someone asked me recently about whether disruption was the right thing for a business to aim for. It got me thinking. Disruption isn’t typically viewed in terms of rights or wrongs, at least not by the disruptors. If you have found a better way of giving customers what they want, while giving yourself a massive […]
Long term thinking: Lessons from Xi
If you thought your AGM was tedious, spare a thought for the 5,000-odd delegates to China’s annual Two Sessions meeting, where the national legislature and party apparatus meet to approve government policies over 10 days of speeches, votes and a palm-numbing amount of clapping. Look behind the bureaucracy, though, and you’ll see a masterclass in […]
Conversation with Hash Ladha…
Hash Ladha was until recently CEO of Jigsaw and former Group CEO of Oasis and Warehouse, with a background in marketing and operations at Aurora Fashion, ASOS and Arcadia. If you had to pick one person, who has influenced your career the most, and why? Liz Evans. When I joined Aurora in 2010, she was […]
How to grow in a stagnant economy
During the 2007-9 recession, many companies had no choice but to hit the brakes on their growth ambitions. Today we face stagnation rather than downturn, but that is scant comfort. At least recessions imply recovery. Unless Chat-GPT rides to the rescue with AI-driven universal productivity increases, the horizon is looking pretty flat. And unlike the […]
What Retail and Consumer Boards are talking about….
Like therapists, headhunters wouldn’t get very far if we didn’t know how to listen. What chairs, CEOs and senior executives raise in our discussions remains private of course, but as they articulate their problems – ultimately seeking a future colleague with the right mix of skills, experience and cultural aptness to help solve them – […]
Will Trump kill TikTok – and should we care?
I don’t do TikTok, you’ll be unsurprised to hear. No sassy dance videos or pictures of baby hippos around here. But many consumer facing brands absolutely do: it’s a vital channel for marketing and increasingly sales, particularly among younger people. This investment seems jeopardised by the prospects of an intensified US-China trade war, particularly as […]
Why culture fit is a dangerous but essential concept
A month or two back, actress Saoirse Ronan did a rare thing, silencing a panel of celebrities in full flight on the Graham Norton Show. Eddie Redmayne had just explained how he had been trained how to defend himself with a phone, for his role in The Day of The Jackal. So far, so banter. […]
7 contrarian retail trends for 2025
Catching up with Anusha Coutiganne of Vogue Business last week, we started talking about how the best retailers are always just a little ahead of their time. Gordon Selfridge, Jack Cohen and Ingvar Kamprad didn’t merely extrapolate the latest trends, they saw the glimmer of a compelling future and made it a reality for their […]
Can executive shake-ups save an ailing fashion or retail business?
With little regard for maritime traditions, the retail and fashion industries rarely allow captains the opportunity to go down with the ship. Walking the plank is a far more common fate. As one Chair put it to me “my job is to recruit an excellent board, ensure everyone’s voice is heard, particularly during strategy formulation… […]
Is it time to be more optimistic about the UK?
Whoever picked D-Ream’s Things Can Only Get Better for Tony Blair’s 1997 election campaign soundtrack, deserves a medal. Even now, the early days of New Labour embody a spirit of optimism and renewal encapsulated in that song. With Barack Obama, it was a chant that captured the mood. Yes. We. Can. Keir Starmer and Rachel […]
