Selfie Pay: Don’t let frictionless payment mean faceless
Biometric-type payments are helping to create a smoother, faster online and in-store experience. But retailers must take care that such technologies do not take the personal touch out of shopping. The primary objective when retailers are selecting technology is that it must solve a problem and one of the biggest involves removing friction from the […]
Dynamic pricing: the future of UK retail?
Constantly reducing costs of technology and widespread connectivity are driving the growing adoption of electronic shelf-edge labels (ESLs) and the opportunity for introducing dynamic pricing into stores now looks a distinct possibility. This is not, however, the first time it has been on the sector’s agenda. When the UK was on the verge of […]
The end of the tech giants?
Does the recent Facebook data scandal spell the end of an era for the tech giants or have they become too big to reel back? On 17 January, Intelligence Squared chaired a debate (given that Mark Zuckerberg was only recently fending off questions from Congress) regarding the break-up of the tech giants, namely Facebook, Amazon, […]
Why voice-activated shopping won’t shut-up
“Alexa, how will physical retail react to our new-found love?” Last year saw voice-activated retail finally find its feet (and tongue) as Amazon sold close to 10 million Echo speakers according to guesstimates by Digitimes (leading to some estimates of some 40 million voice-activated devices worldwide). Moreover, Narvar, the SaaS platform provider, estimates that currently […]
How to become a Non-executive Director
The research we’ve accumulated at ORESA in recent years has shown us that the mismatch between skill sets at board level and the new, often tech-based challenges that companies are constantly facing, is growing rapidly. Problems and challenges arising from marketing and brand development, digital, and talent management have increased massively, but few boards ever […]
Rise of the subscription economy: Starbucks delivery
Starbucks is planning to offer its customers a subscription service for home delivery of fresh coffee. What benefits might this initiative might bring to the global coffee giant? Amazon is building an impressive same-day delivery infrastructure and eBay is also creating a super quick logistics proposition – helped by its purchase of 90-minute service Shutl […]
